KUB will resume cutting-off service for non-payment starting October 19th. The utility stopped disconnections in March because of the pandemic.
Households that are currently behind will be enrolled in a deferred payment program. if you’re struggling to pay your bills resources are available. KUB says more than $4 million in financial assistance funds are available through community agencies and the CARES Act.
Knox County Community Action Committee Executive Director Barbara Kelly says many in our community are having difficulty paying bills because of the pandemic. You can apply for assistance at KUB.org/help.